Privacy Policy

At MedCalc Software we recognize that privacy is important. This document outlines the types of information we receive and collect when you visit our websites.

Personal information and other data

• When you purchase a software license, we collect personal information such as your name, postal address, email address. This information is stored to provide services such as automatic retrieval of your software product keys.
• When you visit our website, our web servers automatically record information such as the URL, browser type and language, and the date and time of your visit. This information is used to create web site statistics, not to trace individual surfing behavior. This information cannot be traced back to you.

MedCalc Software never shares this information with third parties.

All data are stored on our servers located in Belgium and The Netherlands. All communication to and from these servers is encrypted (TLS, Transport Layer Security). Encryption makes it impossible for unauthorized people to view information traveling between computers (see Wikipedia for technical information).

How long do we keep personal data?

• We save your data up to 10 years after your license expires or is terminated. This is necessary to maintain licensing history.

Can I review and correct my personal data you have on file?

• Yes, you can. Visit Review personal data for more information.
• To correct inaccurate or incomplete data, please contact us.

Cookies

• Our websites can use cookies. A cookie is a small text file, stored on your computer's hard drive, which contains data that is sent to your browser from a Web server. Cookies provide a mechanism to store visitor data, during and between sessions on (your) computer. Third parties may use cookies when visiting our website. For example, when you use Google translate to translate our website, Google uses cookies to remember your language preference.

Mailings

• At MedCalc software we do not keep mailing lists. We do not send unsolicited mail.
• When you have a software subscription we may mail you important information with regards to your subscription, such as price changes, and we will mail you an invitation to renew the subscription 30, 15 and 7 days before the subscription expires.

Online purchases

Online purchases are handled by Verifone (2Checkout), a reputable third party e-commerce service provider.

• Read more about Verifone's privacy policy and security.

Hyperlinks

Our websites contain links to other websites. MedCalc Software is not responsible for the privacy practices or the contents of these websites. However, we carefully select the websites we link to and review their content thoroughly.

Contact and Complaints

If you have questions about this policy or your data, please contact:

Email: [email protected]
Postal address: Acacialaan 22, 8400 Ostend, Belgium.

You also have the right to lodge a complaint with your local Data Protection Authority.