Frequently asked questions

A message pops up saying that VCRUNTIME140_1.dll is missing

When you have an error message saying "VCRUNTIME140.dll" or "VCRUNTIME140_1.dll" is missing, you can download and install the following updates from Microsoft.

Download Microsoft Visual C++ Redistributables

64-bits version	vc_redist.x64.exe
32-bits version	vc_redist.x86.exe

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